As a number one selling brand*, STIHL has become a target for imitators and counterfeiters around the world. They say that imitation is the most sincere form of flattery, but when it comes to counterfeit or imitation STIHL outdoor power equipment and parts, we are not flattered and you should steer clear! Watch this video on our YouTube Channel to learn more about the dangers of counterfeit products.
“Deals” may be deceiving
Fakes can be obvious or look almost identical to the
real STIHL but never have the same quality.
The old saying “you get what you pay for,” certainly applies when it comes to counterfeit products. What looks like a bargain may turn out to be very expensive, as the low price of a counterfeit can go hand in hand with shorter product life, less power and reduced safety.
• Safety-critical devices may be faulty or totally absent. For example: when a counterfeit chain saw was recently unpacked, the hand guard for the automatic chain brake – arguably the most important safety device on a chain saw – was found to be broken.
• Imitation products typically cannot be serviced or repaired since spare parts are not available, and are not covered by STIHL warranty policies.
The only way to be sure you are getting an authentic STIHL product is to purchase directly from one of our 8,000 independent servicing dealers nationwide. Our authorized STIHL dealers are knowledgeable about our products, capable of assembling the equipment and providing the proper safety information and personal protective apparel.
Check out this video from the show “Fake Britain” which shows a recent raid of fake STIHL products overseas and shows you firsthand how dangerous potentially using these counterfeit products can be.
So before you jump on that "too good to be true" deal online consider the risk that you may be taking. Our advice is buy your genuine high-quality STIHL product only from our network of authorized independent servicing dealers, thus guaranteeing product authenticity, technical service and quality support